Contact Us
We are a small business and we read every message. Whether it is a question about an order, a return, or the products themselves, get in touch and we will help.
We aim to reply within 2 working days.
Business name
Smile Direct
What to include
If your message is about an order, please include your order number and, where relevant, a photograph. It helps us sort things out much faster.
Returns
Please read our Returns & Refunds Policy before sending anything back — in particular the hygiene rules that apply to opened lip care and oral care products. If your item is faulty, damaged or incorrect, contact us and we will put it right.
Delivery questions
See our Delivery Policy for dispatch and delivery times.